Diploma in Hotel Operations – Hospitality Skills for a Global Career

Diploma Course in
Hotel Operations

Maharashtra State Board of Skill

Vocational Education & Training

Course Code

401402

Duration

2 years

Course Type

Full Time

Eligibility

10th pass

Internship

6 months

Objective of the Program

The Diploma in Hotel Operations program equips students with the essential knowledge and practical skills required to succeed in the dynamic hospitality industry. The curriculum combines classroom learning with hands-on training, giving students a strong foundation in core operational areas.
On successful completion of the program, students are prepared to take up roles such as Front Office Supervisor, Housekeeping Manager, Restaurant Manager, Sales Coordinator, or Guest Services Manager. With a focus on service excellence, operational efficiency, and real-world experience, the program ensures that students are ready to contribute effectively to the success of hospitality establishments while delivering outstanding guest experiences.

Why Choose This Program

Comprehensive Hospitality Training

Students receive well-rounded training in all core hotel departments, including front office, Food Production, housekeeping, food & beverage, and customer service.

Practical Learning with Industry-Standard Equipment

Hands-on training in hotel operations, restaurant service, and housekeeping labs, Kitchen ensuring real-world exposure.

Internship & Placement Support

Gain internship experience with leading hotels, resorts, and hospitality brands to enhance industry exposure and job readiness.

Expert Faculty & Mentorship

Learn from seasoned hospitality professionals who bring real-world insights and practical knowledge to the classroom.

Pathway to a Global Career

The hospitality industry offers global opportunities—graduates can work in luxury hotels, airlines, cruise ships, and international restaurant chains.

Course Highlights

Key highlights include:

Food & Beverage Service – Learn restaurant operations, bar management, and table service etiquette.
Front Office Management – Master hotel reservations, guest handling, and reception desk management.
Housekeeping & Facility Management – Get hands-on training in room cleaning, linen management, and hygiene standards.
Guest Relations & Customer Service – Develop interpersonal and communication skills for guest satisfaction.
Culinary Basics & Kitchen Operations – Introduction to kitchen management, food preparation, and hygiene.
Internship & On-the-Job Training – Practical exposure in hotels, resorts, and hospitality establishments.